Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Resource One Credit Union
1200 Belleview St.
Dallas, TX 75215
Phone: 1-800-375-3674

This credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If the dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

In Person or Mail: Texas Credit Union Department, 914 East Anderson Lane, Austin, TX 78752-1699
Phone Number: 1-512-837-9236
Facsimile Number: 1-512-832-0278
Email: [email protected]
Website: www.cud.texas.gov

1-800-375-3674
Routing Number: 311080162

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Member-Owned. Not-for-Profit

Let us be your Credit Union. Anyone who lives or works in Mesquite, Garland, Carrollton (within 10 miles of our Carrollton branch), Spring, Irving, Cedar Hill, Jersey Village, Oak Forest, Dallas, Houston, or Dallas and Northwest Harris Counties in Texas can open an account or apply for a loan. Explore our personal and business banking solutions, including spending and savings accounts, credit cards, mortgages, auto loans, auto refinances, adventure loans, personal loans, and more.

Resource One Credit Union is committed to serving all persons within its field of membership, including those with disabilities. We strive to make not only our physical branches accessible, but also to conform to WCAG 2.0 guidelines for website accessibility. Our efforts are ongoing including frequent testing and updates to improve accessibility. Should you have any problems accessing our branches or website, please call us at 800-375-3674 so that we may promptly assist you and remedy any accessibility concerns.

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